Web.com vs eHost: Who Has the Best Customer Support?
While starting a new business is an exciting time, it’s not without its challenges. For one, you’re going to need a website. And while getting started is easy, even if you haven’t done it before, you may have some trouble getting your website to look exactly the way you want it to if your coding knowledge isn’t up to scratch.
Luckily, eHost and Web.com have feature-rich website builders with excellent support, and even a do-it-for-me service (if you’re really over web design). But which one is the better of the two? Let’s compare them side by side.
Both eHost and Web.com have drag and drop-style builders. You simply choose a template and drag blocks in place where you want them. It’s really that easy.
Web.com has more than 2500 templates, so you’re bound to find the right one to match your unique brand and style. They’ll also throw in a contact management system, a calendar and a PCI-compliant online payment system, making it easy to sell your products online, stay on top of your contacts and even segment them into different groups for tailored promotions. That’s sure to boost your sales and set you apart from your competition!
But, with a slew of advanced features, eHost is simply a cut above. These include free marketing and SEO tools, which will help your website rank well in search engines from the outset, as well as credit for paid ads on Yahoo and Bing to jumpstart your advertising budget.
Besides, it has the cheapest unlimited hosting plan and a 45-day money back guarantee. Winner: eHost »
Stuck? Customer Support to the Rescue
If you’re having trouble navigating the website builder, or can’t seem to figure out some of its functions, it’s essential that you can get help from knowledgeable customer support as quickly as possible.
Luckily, you can reach eHost by phone, by email and by live chat round the clock; and phone calls are answered within two minutes. Wherever you are and whatever time of the day you prefer working on your website, you’re guaranteed to find help quickly, so you can get back to building your business.
On the other hand, Web.com’s support goes the extra mile to make your life easier. You’ll get help with coding, so you won’t have to figure it out all by yourself. More importantly, your site is backed up automatically, making it easy to restore if it crashes and helping you avoid embarrassing situations with your new customers. Winner: Web.com »
Too Busy To Do It Yourself? Design Help Is On Its Way
OK, we get it. You’d rather be working on growing your business than tinkering with your website. Well, what if you could get someone to do it for you quickly, easily, and cost-effectively?
Unfortunately, eHost can’t do this for you, but Web.com can. Their ‘do it for me’ web design service is comprehensive and really gentle on your wallet. They’ll even do the keyword research and write your web copy for you.
What’s more, you’ll get access to ongoing support and advice on how to improve your website’s performance. Winner: Web.com »
The Bottom Line
While eHost works out cheaper and has some great free tools, Web.com wins hands down when it comes to the sheer breadth of their support. And your very own team of dedicated design and marketing professionals is just one click away.
Not convinced eHost or Web.com are right for you? Compare the leading website builder companies and find the best service for you.